Cancellation & Refund Policy
Last updated: August 2026 • Stocks Insights by Priti Rathod
Razorpay Verified Merchant Guarantee
At Stocks Insights by Priti Rathod, we value customer satisfaction. All online transactions processed through Razorpay payment gateways are protected by our clear refund and cancellation guidelines.
1. Digital Course Access & Delivery
Upon successful payment confirmation via Razorpay, digital course access, video modules, live class credentials, and downloadable strategy guides are provisioned immediately to your user dashboard. An instant payment receipt and confirmation invoice will be delivered to your registered email address.
2. Cancellation Policy
You may request cancellation of your course enrollment prior to accessing more than 15% of the course content. For live interactive batches, cancellation requests must be submitted at least 24 hours before the batch start date.
3. Refund Eligibility & Window
Refund requests are evaluated under the following conditions:
- Duplicate transaction charged due to network latency during Razorpay checkout.
- Technical inability to access content due to server-side faults unresolved within 48 hours.
- Cancellation request submitted within 7 days of course purchase.
4. Refund Processing Timeline
Approved refunds are processed via Razorpay directly back to your original source account (UPI, Net Banking, Credit/Debit Card) within 5 to 7 business days.
5. Contact Support for Refunds
To initiate a cancellation or refund request, please email our support team with your payment ID & transaction reference at priti.amol.rathod@gmail.com or call +91 88578 80249.